CDM+ 11.1 has a known issue where updating a self-hosted Window sever from CDM+ 10.1 and earlier to version 11.1 will not work on a self-hosted Windows server. This issue does not affect a macOS server or anyone using Data Hosting or SAAS.

When opening CDM+ 11.1 on a Windows computer running Suran Server v2, you will see the following message.

If you encounter this message, follow these steps to upgrade to CDM+ 11.1.

  1. Uninstall CDM+
  2. Download and install CDM+ 11.0.3
  3. Open CDM+ and upgrade your server and database to version 11.0.3
  4. Update CDM+ to the current version of CDM+ 11.1
  5. Update your database to CDM+ 11.1

It is expected a future update to CDM+ 11.1 will resolve this upgrade issue and allow updating from CDM+ 10.1 and earlier using Suran Server on Windows directly to version 11.1.