If you've made the move from DonorWorks to CDM+, you'll need to configure each of your computers and mobile devices to use CDM+ instead of DonorWorks by following these steps.

macOS

Uninstall DonorWorks

  1. Open your Applications folder
  2. Locate DonorWorks
  3. Drag DonorWorks to the trash

Migrate your settings

  1. In the Finder, hold down the option key and go to  Go Library
  2. Open Preferences
  3. Locate these files (you may have one or both):
    • com.suran.donorworks.settings.df1
    • com.suran.donorworks.settings.db
  4. Rename these to:
    1. com.suran.cdm+.settings.df1
    2. com.suran.cdm+.settings.db

Install CDM+

  1. If provided a link to a specific version of CDM+, download it
  2. If don't have a link to a specific version of CDM+, download the latest version
  3. Follow the Installing CDM+ guide to install CDM+

Use CDM+

  1. Use the red CDM+ icon instead of the green DonorWorks icon to open CDM+
  2. Log in with the user and password you used in DonorWorks
  3. Use CDM+ just as a you would use DonorWorks

For a list of differences between the programs, please see How is DonorWorks different from CDM+?

There is a known issue in CDM+ 11.1 Beta 3 where you will encounter errors the first time you open the program. After launching CDM+ for the first time, simply quit and exit before logging in. You can then launch and use CDM+ normally as often as you'd like.

Windows

Uninstall DonorWorks

  1. Click the Start button
  2. Type DonorWorks
  3. Right-click DonorWorks and choose Uninstall
  4. Follow the on-screen prompts to uninstall DonorWorks

Migrate your settings

  1. Click Start
  2. Type %LOCALAPPDATA% and press Enter
  3. Open Suran
  4. Locate these files (you may have one or both):
    • com.suran.donorworks.settings.df1
    • com.suran.donorworks.settings.db
  5. Rename each to:
    1. com.suran.cdm+.settings.df1
    2. com.suran.cdm+.settings.db

Install CDM+

  1. If provided a link to a specific version of CDM+, download it
  2. If don't have a link to a specific version of CDM+, download the latest version
  3. Follow the Installing CDM+ guide to install CDM+

Use CDM+

  1. Use the red CDM+ icon instead of the green DonorWorks icon to open CDM+
  2. Log in with the user and password you used in DonorWorks
  3. Use CDM+ just as a you would use DonorWorks

For a list of differences between the programs, please see How is DonorWorks different from CDM+?

There is a known issue in CDM+ 11.1 Beta 3 where you will encounter errors the first time you open the program. After launching CDM+ for the first time, simply quit and exit before logging in. You can then launch and use CDM+ normally as often as you'd like.

Mobile

  1. On your mobile device, remove DonorWorks Mobile
  2. Go to your app store
  3. Install CDM+ Mobile
  4. Open DonorWorks on macOS or Windows
  5. Log in
  6. Go to  File Administration
  7. Click Mobile
  8. Locate your provision
  9. Click Email Code
  10. On your device, follow the instructions in the provision email to provision your device

It is normal to need to transfer your provision. Follow the in-app instructions to complete this process.