We've released an update to Engage with additional enhancements to Fee Assist. We've also added polish, bug fixes, and internal enhancements to lay the groundwork for new features. See the full 2021-02-03 Release Notes for complete details.

Fee Assist Preferences

We've added a preference to the Giver Profile for fee assist.

Engage Giving Giving Profile

This preference controls how Fee Assist works for gifts in Engage and Text Giving.

PreferenceEngage GivingText Giving
All giftsDefaults to enabledEnabled
Engage gifts onlyDefaults to enabledDisabled
Text gifts onlyDefaults to disabledEnabled
No giftsDefaults to disabledDisabled

A giver can turn fee assist on or off on specific gifts in Engage regardless of this setting. The setting only controls the default.

Fee assist cannot be controlled per individual text gift. Fee Assist for text giving is controlled exclusively through this preference and affects all text gifts.

Prompt To Enable Fee Assist

The first time a giver makes a gift with fee assist they will be asked if they want to Automatically increase all scheduled and future gift to offset processing fees. If they reply yes:

  • Any scheduled gifts will be updated to use Fee Assist
  • The Fee Assist Preference (described above) will be set  to All gifts

This prompt will only appear the first time a gift is made in Engage and if the Fee Assist preference has not yet been set.

A future enhancement will prompt to enable fee assist via text message if the Fee Assist preference has not yet been set.

Fee Assist for Text Giving

If your Fee Assist preference is set to All gifts or Text gifts only then text giving will automatically apply fee assist.

Data Tables

We've refined and expanded the search for our data tables:

  • Billing Invoices
  • Billing Payments
  • Giving History
  • Search Transactions

You can now search using a variety of formatting for currency:

  • 7000
  • 7000.
  • 7000.00
  • 7,000
  • 7,000.
  • 7,000.00
  • $7000
  • $7000.
  • $7000.00
  • $7,000
  • $7,000.
  • $7,000.00

You can also now search using a variety of dates:

  • 2021-01-23
  • Jan 03 2021
  • Jan 3 2021
  • January 03 2021
  • January 3 2021
  • 1/03/2021
  • 01/03/2021
  • 1/3/2021
  • 01/3/2021
  • Jan 2021
  • January 2021
  • 3 Jan 2021
  • 3 January 2021
  • 03 Jan 2021
  • 03 January 2021
  • 3/01/2021
  • 03/01/2021
  • 3/1/2021
  • 03/1/2021

We've also added search and pagination to Billing invoices and payments.

Embedded Engage

Engage does not function properly if embedded in another website using an iframe  HTML tag. This is due to security concerns required by modern browsers. If Engage is embedded in a website, a message will now be displayed offering to open Engage in a new window.